Privacy Policy

Information We Collect

We collect various types of information to provide and improve our services related to industrial automation, precision engineering, and digital production education:

• Personal Information: Name, email address, phone number, professional affiliation, and job title when you register or contact us
• Technical Data: IP address, browser type, device information, operating system, and access timestamps
• Usage Information: Pages visited, content accessed, search queries related to CNC technology, robotics, and manufacturing innovations
• Research Interests: Areas of focus within Industry 4.0, smart manufacturing, and sustainable manufacturing technologies
• Communication Records: Correspondence with our team regarding industrial technology inquiries and academic collaboration

How We Use Your Information

Your information enables us to deliver cutting-edge content and services in intelligent machinery and industrial innovation:

Data Sharing and Disclosure

We respect your privacy and limit data sharing to essential purposes. MachinaMind Institute may share your information in the following circumstances:

• Academic Partners: With educational institutions and research organizations collaborating on industrial technology projects, subject to confidentiality agreements
• Service Providers: Third-party vendors who assist with hosting, analytics, and communication services, bound by strict data protection obligations
• Legal Requirements: When required by law, court order, or governmental regulation in Kazakhstan or internationally
• Business Transfers: In the event of merger, acquisition, or asset sale, with advance notice to affected users

We never sell your personal information to third parties for marketing purposes. All shared data is protected by appropriate safeguards.

Data Security Measures

Protecting your information is paramount. We implement industry-standard security measures aligned with best practices in digital production and technological innovation:

• Encryption: All data transmissions use SSL/TLS encryption protocols to protect information in transit
• Access Controls: Strict authentication mechanisms and role-based access limitations for our team members
• Regular Audits: Periodic security assessments and vulnerability testing of our systems
• Data Backup: Automated backup systems with secure, geographically distributed storage
• Incident Response: Comprehensive protocols for detecting, responding to, and reporting security breaches

While we implement robust security measures, no system is completely secure. We encourage users to maintain strong passwords and report any suspicious activity immediately.

Your Privacy Rights

Under applicable data protection laws, including Kazakhstan regulations and international standards, you have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you and information about how it's processed
• Correction: Update or correct inaccurate or incomplete personal information
• Deletion: Request deletion of your personal data, subject to legal obligations and legitimate interests
• Objection: Object to certain types of processing, including automated decision-making
• Portability: Receive your data in a structured, machine-readable format for transfer to another service
• Restriction: Request limitation of processing under certain circumstances
• Withdrawal: Withdraw consent for data processing at any time without affecting prior lawful processing

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your experience with industrial automation and smart manufacturing content. These technologies help us understand user behavior and improve our services. For detailed information about our cookie practices, please refer to our separate Cookie Policy.

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your access to some features of our academic portal, particularly those related to personalized content recommendations in precision engineering and robotics research.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:

• Account Information: Retained while your account is active and for 3 years after account closure for regulatory compliance
• Usage Data: Anonymized and aggregated after 24 months for research and statistical purposes
• Communication Records: Maintained for 5 years to support ongoing academic collaborations and legal requirements
• Research Contributions: Published content and academic contributions may be retained indefinitely as part of our institutional archive

Upon expiration of retention periods, we securely delete or anonymize your data using industry-standard methods consistent with our commitment to sustainable manufacturing and responsible data stewardship.

International Data Transfers

MachinaMind Institute operates globally, serving the international community of industrial automation professionals, researchers, and educators. Your information may be transferred to, stored, or processed in countries outside Kazakhstan, including jurisdictions with different data protection standards.

When transferring data internationally, we ensure appropriate safeguards are in place:

• Standard Contractual Clauses: Use of approved contract terms for data transfers
• Adequacy Decisions: Transfers to countries recognized as providing adequate protection
• Binding Corporate Rules: Internal policies ensuring consistent data protection across our operations
• Explicit Consent: Your consent for transfers when other safeguards are not available

Changes to This Policy

As Industry 4.0 technologies and digital production methods evolve, we may update this Privacy Policy to reflect new practices, legal requirements, or service enhancements. We are committed to keeping you informed about how we protect your information.

When significant changes occur, we will:

• Update the "Last Updated" date at the top of this policy
• Notify registered users via email at least 30 days before changes take effect
• Display prominent notices on our platform highlighting key modifications
• Provide an opportunity to review changes before continued use of our services

Your continued use of MachinaMind Institute's platform after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may discontinue use and request account deletion.